From a2762dfed37d0210de0fffe23ad0c94e484aebad Mon Sep 17 00:00:00 2001
From: chenyao <1219716595@qq.com>
Date: Mon, 24 Nov 2025 08:34:01 +0800
Subject: [PATCH] Merge remote-tracking branch 'origin/feature/v8.0/8.0.3' into feature/v8.0/8.0.3
---
src/views/tickets/ticket-copy.vue | 1988 +++++++++++++++++++++++++++++++++++++++++++++++++++------
1 files changed, 1,761 insertions(+), 227 deletions(-)
diff --git a/src/views/tickets/ticket-copy.vue b/src/views/tickets/ticket-copy.vue
index 09e53b5..c9b97e4 100644
--- a/src/views/tickets/ticket-copy.vue
+++ b/src/views/tickets/ticket-copy.vue
@@ -9,6 +9,7 @@
>
<basic-main-content>
<!-- 查询条件筛选栏 -->
+ <!-- 查询条件筛选栏 -->
<div class="ztzf-form-search">
<el-form :model="filters" inline>
<el-row :gutter="24">
@@ -25,7 +26,33 @@
</el-form-item>
</el-col>
-
+ <!-- <el-select
+ v-model="filters.department"
+ placeholder="请选择所属部门"
+ class="filter-item"
+ clearable
+ >
+ <el-option
+ v-for="item in departments"
+ :key="item.value"
+ :label="item.label"
+ :value="item.value"
+ />
+ </el-select> -->
+ <!-- <el-select
+ v-model="filters.type"
+ placeholder="请选择工单类型"
+ class="filter-item"
+ clearable
+ @change="handleSearch"
+ >
+ <el-option
+ v-for="item in types"
+ :key="item.value"
+ :label="item.label"
+ :value="item.value"
+ />
+ </el-select> -->
<el-col :span="5">
<el-form-item label="选择日期:">
<el-date-picker
@@ -60,6 +87,34 @@
</el-form-item>
</el-col>
+ <!-- <el-select
+ v-model="filters.algorithm"
+ placeholder="请选择关联算法"
+ class="filter-item"
+ clearable
+ @change="handleSearch"
+ >
+ <el-option
+ v-for="item in algorithms"
+ :key="item.dict_key"
+ :label="item.dict_value"
+ :value="item.dict_key"
+ />
+ </el-select> -->
+ <!-- <el-tree-select
+ popper-class="custom-tree-select"
+ :style="{ width: pxToRem(186) }"
+ placeholder="请选择关联算法"
+ v-model="dictKey"
+ :data="dataList"
+ :default-expanded-keys="[dictKey]"
+ check-strictly
+ node-key="id"
+ :props="treePropsSF"
+ @node-click="handleSFNodeClick"
+ clearable
+ @clear="handleClear"
+ /> -->
<el-col :span="4">
<el-form-item label="选择算法:">
<el-tree-select
@@ -215,49 +270,637 @@
</el-tabs>
<!-- 新建工单对话框 -->
- <create-ticket-dialog
- v-model="dialogVisible"
- :departments="departments"
- :department-users="departmentUsers"
- :types="types"
- :all-algorithms="allAlgorithms"
- :edit-data="editFormData"
- :map-center="inputMapShowDefaultCenter"
- @create-success="handleCreateSuccess"
- @draft-success="handleDraftSuccess"
- @create-error="handleCreateError"
- />
+ <el-dialog
+ v-model="dialogVisible"
+ v-if="dialogVisible"
+ title="新建工单"
+ width="70%"
+ :close-on-click-modal="false"
+ @close="resetForm"
+ >
+ <el-form
+ :model="form"
+ :rules="rules"
+ ref="form"
+ label-width="90px"
+ class="create-ticket-form"
+ >
+ <div class="form-section">
+ <el-row :gutter="16">
+ <el-col :span="12">
+ <el-form-item label="工单名称" prop="name">
+ <el-input v-model="form.name" placeholder="请输入工单名称"></el-input>
+ </el-form-item>
+ </el-col>
+ <el-col :span="12">
+ <el-form-item label="工单类型" prop="type">
+ <el-select
+ @change="handleTypeChange"
+ v-model="form.type"
+ placeholder="请选择工单类型"
+ class="full-width"
+ >
+ <el-option
+ v-for="item in types"
+ :key="item.value"
+ :label="item.label"
+ :value="item.value"
+ />
+ </el-select>
+ </el-form-item>
+ </el-col>
+ </el-row>
+
+ <el-row :gutter="16">
+ <el-col :span="12">
+ <el-form-item label="处理部门" prop="department">
+ <el-select
+ v-model="form.department"
+ placeholder="请选择处理部门"
+ @change="handleDepartmentChange"
+ class="full-width"
+ >
+ <el-option
+ v-for="dept in departments"
+ :key="dept.value"
+ :label="dept.label"
+ :value="dept.value"
+ />
+ </el-select>
+ </el-form-item>
+ </el-col>
+ <el-col :span="12">
+ <el-form-item label="处理人员" prop="handler">
+ <el-select
+ v-model="form.handler"
+ placeholder="请先选择处理人员"
+ :disabled="!form.department"
+ class="full-width"
+ >
+ <el-option
+ v-for="user in availableHandlers"
+ :key="user.id"
+ :label="user.name"
+ :value="user.id"
+ />
+ </el-select>
+ </el-form-item>
+ </el-col>
+ </el-row>
+
+ <el-row :gutter="16">
+ <el-col :span="12">
+ <el-form-item label="关联算法" prop="algorithm">
+ <el-select
+ v-model="form.algorithm"
+ multiple
+ placeholder="请选择关联算法"
+ class="full-width"
+ :disabled="!form.type"
+ >
+ <el-option
+ v-for="item in algorithms2"
+ :key="item.value"
+ :label="item.label"
+ :value="item.value"
+ />
+ </el-select>
+ </el-form-item>
+ </el-col>
+ <el-col :span="12">
+ <el-form-item label="事件位置" prop="location">
+ <div class="location-wrapper">
+ <avue-input-map
+ v-model="form.location"
+ :clearable="false"
+ :params="mapParams"
+ @change="handleLocationChange"
+ type="button"
+ >
+ <el-button type="primary" plain class="map-button">
+ <i class="el-icon-map-location"></i> 地图选点
+ </el-button>
+ </avue-input-map>
+ <!-- <div v-if="form.location?.length >= 3">
+ {{ form.location[2] || '获取地址中...' }}
+ </div> -->
+ </div>
+ </el-form-item>
+ </el-col>
+ </el-row>
+
+ <el-row :gutter="16">
+ <el-col :span="12">
+ <el-form-item label="工单内容" prop="content">
+ <el-input
+ type="textarea"
+ v-model="form.content"
+ :rows="4"
+ placeholder="请输入工单内容描述"
+ ></el-input>
+ </el-form-item>
+ </el-col>
+ <el-col :span="12">
+ <el-form-item label="事件图片" prop="photos" required class="upload-wrapper">
+ <el-upload
+ v-if="createoredit === 1"
+ ref="upload"
+ :action="'#'"
+ :auto-upload="false"
+ list-type="picture-card"
+ :on-change="handleFileChange"
+ :on-remove="handleUploadRemove"
+ :before-upload="beforeUpload"
+ :file-list="form.photos"
+ :limit="1"
+ accept="image/*"
+ class="create-upload"
+ >
+ <template v-if="form.photos.length < 1">
+ <!-- <i class="el-icon-plus">+</i> -->
+ <div class="el-icon-plus">
+ <span>+</span>
+ </div>
+ </template>
+ </el-upload>
+ <el-upload
+ v-else
+ ref="upload"
+ :action="'#'"
+ :auto-upload="false"
+ list-type="picture-card"
+ :on-change="handleFileChange"
+ :on-remove="handleUploadRemove"
+ :before-upload="beforeUpload"
+ :file-list="popupShowImage(form.photos)"
+ :limit="1"
+ accept="image/*"
+ class="create-upload"
+ >
+ <template v-if="form.photos.length < 1">
+ <div class="el-icon-plus">
+ <span>+</span>
+ </div>
+ </template>
+ </el-upload>
+ <div class="upload-tip">需上传含有地址信息的照片(jpg、jpeg、png),且不超过5M</div>
+ </el-form-item>
+ </el-col>
+ </el-row>
+ </div>
+ </el-form>
+ <template #footer>
+ <div class="dialog-footer-new">
+ <el-button
+ type="danger"
+ :loading="submitLoading"
+ @click="submitForm"
+ icon="el-icon-position"
+ >发布
+ </el-button>
+ <el-button
+ type="infoprimary"
+ plain
+ :loading="draftLoading"
+ @click="saveDraft"
+ icon="el-icon-document-add"
+ >存草稿
+ </el-button>
+
+ <el-button @click="handleCancel" icon="el-icon-circle-close">取 消</el-button>
+ </div>
+ </template>
+ </el-dialog>
<!-- 工单详情对话框 -->
- <ticket-detail-dialog
- v-model="detailVisible"
- :current-detail="currentDetail"
- :current-index="currentIndex"
- :total-items="tableData.length"
- :algorithms="algorithms2"
- :types="types"
- :permission="permission"
- :step-status-list="stepStatusList"
- :work-type="workType"
- @detail-success="handleDetailSuccess"
- @detail-error="handleDetailError"
- @prev-item="handlePrevItem"
- @next-item="handleNextItem"
- @update:current-detail="handleCurrentDetailUpdate"
- @approve-and-dispatch="handleApproveAndDispatch"
- />
+ <el-dialog
+ class="custom-dialog"
+ align-center
+ v-model="detailVisible"
+ title="工单详情"
+ width="80%"
+ append-to-body
+ >
+ <div class="detail-container">
+ <div class="detail-top-title">
+ <div class="event-title-center event-orderNumber">
+ {{ currentDetail.orderNumber || '工单编号' }}
+ </div>
+ <div class="event-title-center">{{ currentDetail.orderName || '事件名称' }}</div>
+ </div>
+ <div v-if="totalTime" class="event-total-time">总耗时：{{ totalTime }}</div>
+ <!-- 工单状态流程 -->
+ <div class="custom-steps-container">
+ <!-- 标题行 -->
+ <div class="steps-titles">
+ <div
+ v-for="(status, index) in stepStatusList"
+ :key="index"
+ :class="{
+ 'step-title': true,
+ active: index <= stepStatusList.indexOf(String(currentDetail.status)),
+ }"
+ >
+ {{ mapStatus(status) }}
+ </div>
+ </div>
+
+ <!-- Element Steps 组件 -->
+ <el-steps :active="getActiveStep() - 1" align-center class="custom-steps">
+ <el-step v-for="(status, index) in stepStatusList" :key="index">
+ <template #description>
+ <span class="step-description">
+ {{ getStepHandler(status) }}
+ </span>
+ <div class="step-description" v-if="getStepTime(status)">
+ <span class="step-timer"> 耗时:{{ getStepTime(status) }} </span>
+ </div>
+ <div class="step-description">
+ {{ getStepCreateTime(status) }}
+ </div>
+ </template>
+ </el-step>
+ </el-steps>
+ </div>
+
+ <div class="PopUpTableScrolls">
+ <!-- 基本信息表格 -->
+ <el-table :show-header="false" :data="formattedDetailFields" border class="tableCss">
+ <el-table-column prop="label1" label="基本信息" width="150">
+ <template #default="{ row }">
+ <!-- 添加必填星号的标签 -->
+ <span
+ v-if="
+ currentDetail.status === 0 &&
+ (row.label1 === '关联算法' || row.label1 === '工单名称')
+ "
+ class="required-label"
+ >
+ <span class="required-star">*</span>{{ row.label1 }}
+ </span>
+ <span v-else>{{ row.label1 }}</span>
+ </template>
+ </el-table-column>
+ <el-table-column>
+ <template #default="{ row }">
+ <template
+ v-if="
+ currentDetail.status === 0 &&
+ row.label1 === '工单名称' &&
+ hasProcessingBtnPermission()
+ "
+ >
+ <el-input
+ v-model="currentDetail.orderName"
+ placeholder="请输入工单名称"
+ class="required-input"
+ />
+ </template>
+ <template
+ v-else-if="
+ currentDetail.status === 0 &&
+ row.label1 === '关联算法' &&
+ hasProcessingBtnPermission()
+ "
+ >
+ <el-select
+ v-model="currentDetail.aiType"
+ placeholder="请选择关联算法"
+ class="required-input"
+ >
+ <el-option
+ v-for="item in algorithms2"
+ :key="item.value"
+ :label="item.label"
+ :value="item.value"
+ />
+ </el-select>
+ </template>
+ <template v-else>{{ row.value1 }}</template>
+ </template>
+ </el-table-column>
+ <el-table-column prop="label2" label="基本信息" width="150">
+ <template #default="{ row }">
+ <!-- 添加必填星号的标签 -->
+
+ <span
+ v-if="currentDetail.status === 0 && row.label2 === '工单内容'"
+ class="required-label"
+ >
+ <span class="required-star">*</span>{{ row.label2 }}
+ </span>
+ <span v-else>{{ row.label2 }}</span>
+ </template>
+ </el-table-column>
+ <el-table-column>
+ <template #default="{ row }">
+ <!-- 修改工单类型和工单内容的显示 -->
+
+ <template
+ v-if="
+ currentDetail.status === 0 &&
+ row.label2 === '工单内容' &&
+ hasProcessingBtnPermission()
+ "
+ >
+ <el-input
+ type="textarea"
+ v-model="currentDetail.content"
+ placeholder="请输入工单内容"
+ class="required-input"
+ />
+ </template>
+ <template v-else>{{ row.value2 }}</template>
+ </template>
+ </el-table-column>
+ </el-table>
+
+ <!-- 事件处理详情 -->
+ <div v-if="[3, 4].includes(currentDetail.status)" class="form-section">
+ <div class="section-title">
+ <!-- 处理中状态显示必填星号 -->
+ <template v-if="currentDetail.status === 3">
+ <span class="required-label">
+ <span class="required-star">*</span>事件处理详情
+ </span>
+ </template>
+ <template v-else> 事件处理详情</template>
+ </div>
+ <!-- 处理中状态显示输入框 -->
+ <template v-if="currentDetail.status === 3 && hasProcessedAndOverBtnPermission()">
+ <el-input
+ type="textarea"
+ v-model="currentDetail.processingDetail"
+ placeholder="请输入事件处理详情"
+ :rows="4"
+ style="width: 100%; margin-bottom: 10px"
+ />
+ </template>
+ <!-- 已完成和已完结状态显示只读文本 -->
+ <template v-else>
+ <div class="readonly-processing-detail">
+ {{ currentDetail.processingDetail }}
+ </div>
+ </template>
+ </div>
+
+ <!-- 上传图片 -->
+ <div v-if="[3].includes(currentDetail.status)" class="form-section uploadImg">
+ <div class="section-title" v-if="hasProcessedAndOverBtnPermission()">
+ <!-- 已完成状态显示必填星号 -->
+ <template v-if="currentDetail.status === 3">
+ <span class="required-label"> <span class="required-star">*</span>上传图片 </span>
+ </template>
+ <template v-else> 上传图片</template>
+ </div>
+ <el-upload
+ v-if="hasProcessedAndOverBtnPermission()"
+ ref="upload"
+ :action="'#'"
+ :auto-upload="false"
+ list-type="picture-card"
+ :on-change="handleFileChange"
+ :on-remove="handleUploadRemove"
+ :before-upload="beforeUpload"
+ :file-list="currentDetail.photos || []"
+ :limit="1"
+ accept="image/*"
+ class="detail-upload"
+ >
+ <template v-if="!currentDetail.photos || currentDetail.photos.length < 1">
+ <!-- <i class="el-icon-plus">+</i> -->
+ <div class="el-icon-plus">
+ <span>+</span>
+ </div>
+ </template>
+ </el-upload>
+ <div class="el-upload__tip" v-if="hasProcessedAndOverBtnPermission()">
+ （上传照片即可完结工单，只能上传jpg、jpeg、png照片,且不超过5M）
+ </div>
+ </div>
+
+ <!-- 图片和地图部分 -->
+ <div class="media-section">
+ <el-row :gutter="20">
+ <el-col :span="12">
+ <div class="media-box">
+ <div class="media-title">事件图片</div>
+ <div class="media-content">
+ <el-image
+ v-if="currentDetail.mediaUrl"
+ :src="getThumbUrl(currentDetail.mediaUrl)"
+ :preview-src-list="[getPreviewUrl(currentDetail.mediaUrl)]"
+ fit="contain"
+ style=" cursor: pointer"
+ >
+ <template #placeholder>
+ <div class="image-placeholder">
+ <i class="el-icon-picture-outline"></i>
+ <span>加载中...</span>
+ </div>
+ </template>
+ <template #error>
+ <div class="image-error">
+ <i class="el-icon-picture-outline"></i>
+ <span>加载失败</span>
+ </div>
+ </template>
+ </el-image>
+ <div v-else class="no-media">暂无图片/视频</div>
+ </div>
+ </div>
+ </el-col>
+ <el-col :span="12">
+ <div class="media-box">
+ <!-- 根据状态显示不同的标题和内容 -->
+
+ <template v-if="currentDetail.status === 4">
+ <div class="media-title">工单处理图片</div>
+ <div class="media-content">
+ <el-image
+ v-if="currentDetail.updatePhotoUrl"
+ :src="getThumbUrl(currentDetail.updatePhotoUrl)"
+ :preview-src-list="[getPreviewUrl(currentDetail.updatePhotoUrl)]"
+ fit="fill"
+ >
+ <template #placeholder>
+ <div class="image-placeholder">
+ <i class="el-icon-picture-outline"></i>
+ <span>加载中...</span>
+ </div>
+ </template>
+ <template #error>
+ <div class="image-error">
+ <i class="el-icon-picture-outline"></i>
+ <span>加载失败</span>
+ </div>
+ </template>
+ </el-image>
+ <div v-else class="no-media">暂无处理图片</div>
+ </div>
+ </template>
+ <template v-else>
+ <div class="media-title">
+ 地图标记事件点
+ <el-popover
+ v-if="currentDetail.status === 3 || currentDetail.status === 0"
+ popper-class="custom-qrcode-popover"
+ :width="120"
+ :visible="currentDetail.showQR && detailVisible"
+ placement="top"
+ title=""
+ trigger="click"
+ >
+ <template #reference>
+ <img
+ @click.stop="handleQRCode(currentDetail)"
+ class="QRCodeImg"
+ src="@/assets/images/dataCenter/qrCode.svg"
+ alt=""
+ title="事件导航"
+ />
+ </template>
+ <div class="qrcode-content">
+ <div class="close-btn" @click.stop="currentDetail.showQR = false">×</div>
+ <CreateQRcode
+ v-if="currentDetail.showQR && detailVisible"
+ :latAndLon="currentDetail.location"
+ ></CreateQRcode>
+ </div>
+ </el-popover>
+ </div>
+ <div class="media-content">
+ <map-container v-if="detailVisible" ref="MapContainer"></map-container>
+ </div>
+ </template>
+ </div>
+ </el-col>
+ </el-row>
+ </div>
+ </div>
+
+ <!-- 操作按钮 -->
+ <div class="dialog-footer1-new">
+ <div class="leftBtn" :class="currentIndex === 0 ? 'disableds' : ''" @click="leftClick">
+ 上一页
+ </div>
+ <div class="btngroups">
+ <template v-if="currentDetail.status === 2">
+ <!-- 待审核 -->
+ <el-button
+ v-if="hasReviewBtnPermission()"
+ type="primary"
+ :loading="approveLoading"
+ @click="approveTicket"
+ icon="el-icon-check"
+ >通过
+ </el-button>
+ <el-button
+ v-if="hasReviewBtnPermission()"
+ type="danger"
+ :loading="rejectLoading"
+ @click="rejectTicket"
+ icon="el-icon-close"
+ >不通过
+ </el-button>
+ <el-button @click="detailVisible = false" icon="el-icon-circle-close">取消</el-button>
+ </template>
+ <template v-else-if="currentDetail.status === 0">
+ <el-button
+ v-if="hasProcessingBtnPermission()"
+ type="primary"
+ :loading="dispatchLoading"
+ @click="approveAndDispatch"
+ icon="el-icon-check"
+ >受理
+ </el-button>
+ <el-button
+ v-if="hasProcessingBtnPermission()"
+ type="danger"
+ :loading="rejectLoading"
+ @click="rejectTicket"
+ icon="el-icon-close"
+ >不受理
+ </el-button>
+ <el-button @click="detailVisible = false" icon="el-icon-circle-close">取消</el-button>
+ </template>
+ <template v-if="currentDetail.status === 3">
+ <!-- 处理中 -->
+ <el-button
+ v-if="hasProcessedAndOverBtnPermission()"
+ type="primary"
+ :loading="completeLoading"
+ @click="completeTicket"
+ icon="el-icon-circle-check"
+ >完成工单
+ </el-button>
+ <el-button @click="detailVisible = false" icon="el-icon-circle-close">取消</el-button>
+ </template>
+ <template v-else-if="currentDetail.status === 4">
+ <!-- 已完成 -->
+ <!-- <el-button v-if="hasProcessedAndOverBtnPermission()" type="primary" :loading="finalizeLoading"
+ @click="finalizeTicket">完结工单</el-button> -->
+ <el-button @click="detailVisible = false" icon="el-icon-circle-close">取消</el-button>
+ </template>
+ </div>
+ <div
+ :class="currentIndex === tableData.length - 1 ? 'disableds' : ''"
+ class="leftBtn"
+ @click="rightClick"
+ >
+ 下一页
+ </div>
+ </div>
+ </div>
+ </el-dialog>
<!-- 派发工单对话框 -->
- <dispatch-dialog
- v-model="dispatchDialogVisible"
- :current-detail="currentDetail"
- :departments="departments"
- :department-users="departmentUsers"
- :algorithms="algorithms"
- :types="types"
- @dispatch-success="handleDispatchSuccess"
- @dispatch-error="handleDispatchError"
- />
+ <el-dialog
+ v-model="dispatchDialogVisible"
+ title="派发工单"
+ width="40%"
+ :close-on-click-modal="false"
+ >
+ <el-form :model="dispatchForm" :rules="dispatchRules" ref="dispatchForm" label-width="100px">
+ <el-form-item label="选择部门" prop="department">
+ <el-select
+ v-model="dispatchForm.department"
+ placeholder="请选择部门"
+ @change="handleDispatchDepartmentChange"
+ >
+ <el-option
+ v-for="dept in departments"
+ :key="dept.value"
+ :label="dept.label"
+ :value="dept.value"
+ />
+ </el-select>
+ </el-form-item>
+ <el-form-item label="选择处理人" prop="handler">
+ <el-select
+ filterable
+ v-model="dispatchForm.handler"
+ placeholder="请选择处理人"
+ :disabled="!dispatchForm.department"
+ >
+ <el-option
+ v-for="user in availableDispatchHandlers"
+ :key="user.id"
+ :label="user.name"
+ :value="user.id"
+ />
+ </el-select>
+ </el-form-item>
+ </el-form>
+ <template #footer>
+ <el-button @click="dispatchDialogVisible = false" icon="el-icon-circle-close"
+ >取消
+ </el-button>
+ <el-button type="primary" :loading="dispatchLoading" @click="submitDispatch"
+ >确认派发
+ </el-button>
+ </template>
+ </el-dialog>
<!-- 添加在其他 dialog 组件之后 -->
<el-dialog
@@ -341,11 +984,20 @@
</el-dialog>
<!-- 复核弹出层 -->
- <recheck-dialog
- v-model="reCheckDialog"
- :recheck-data="reCheckData"
- @recheck-success="handleRecheckSuccess"
-/>
+
+ <el-dialog
+ v-model="reCheckDialog"
+ title="工单复核"
+ width="30%"
+ append-to-body
+ class="ztzf-dialog-mange"
+ @close="reCheckDialog = false"
+ >
+ <div class="dialog-footer">
+ <el-button type="primary" @click="reCheckConfirm(1)">人工复核</el-button>
+ <el-button type="primary" @click="reCheckConfirm(2)">无人机复核</el-button>
+ </div>
+ </el-dialog>
</basic-container>
</template>
@@ -363,6 +1015,8 @@
flowEvent,
getstatusCount,
getStepInfo,
+ getReviewById,
+ getCreateEventJob,
exportTheTicket
} from '@/api/tickets/ticket';
import { getSFDictionaryTree } from '@/api/job/task';
@@ -374,10 +1028,7 @@
import getBaseConfig from '@/buildConfig/config';
import CreateQRcode from '@/components/CreateQRcode/CreateQRcode.vue';
import { CircleClose } from '@element-plus/icons-vue';
-import RecheckDialog from '@/views/tickets/ticketComponent/RecheckDialog.vue';
-import DispatchDialog from '@/views/tickets/ticketComponent/DispatchDialog.vue';
-import CreateTicketDialog from '@/views/tickets/ticketComponent/CreateTicketDialog.vue';
-import TicketDetailDialog from '@/views/tickets/ticketComponent/TicketDetailDialog.vue';
+
const { envName } = getBaseConfig();
function regExp(label, name) {
@@ -386,11 +1037,17 @@
}
export default {
- components: { elTooltipCopy, CreateQRcode,RecheckDialog,DispatchDialog,CreateTicketDialog,TicketDetailDialog, },
+ components: { elTooltipCopy, CreateQRcode },
name: 'TicketPage',
data() {
return {
currentIndex: null, // 当前显示的数据索引
+ submitLoading: false, // 新增loading状态
+ draftLoading: false,
+ approveLoading: false,
+ rejectLoading: false,
+ dispatchLoading: false,
+ completeLoading: false,
finalizeLoading: false,
createoredit: '',
activeTab: 'all',
@@ -423,7 +1080,6 @@
algorithms: [],
algorithms2: [],
- algorithms3: [],
statuses: [
{ label: '待审核', value: '2' },
{ label: '待处理', value: '0' },
@@ -495,11 +1151,54 @@
total: 0,
},
dialogVisible: false,
- editFormData: null, // 专门用于存储编辑数据的对象
- createoredit: '', // 可以删除这个字段，因为组件内部会判断
detailVisible: false,
currentDetail: {},
-
+ form: {
+ name: '',
+ type: '',
+ department: '',
+ handler: '',
+ algorithm: [], // 关联算法改为数组
+ location: [], // 将存储为[经度, 纬度, 地址]格式
+ address: '',
+ photos: [],
+ content: '', // 新增字段，用于存储后端返回的 content
+ },
+ rules: {
+ name: [{ required: true, message: '请输入工单名称', trigger: 'blur' }],
+ type: [{ required: true, message: '请选择工单类型', trigger: 'change' }],
+ department: [{ required: true, message: '请选择所属部门', trigger: 'change' }],
+ handler: [{ required: true, message: '请选择处理人员', trigger: 'change' }],
+ content: [{ required: true, message: '请输入工单内容', trigger: 'blur' }],
+ algorithm: [{ required: true, message: '请选择关联算法', trigger: 'change' }],
+ location: [
+ {
+ required: true,
+ validator: (rule, value, callback) => {
+ if (!value || value.length < 2) {
+ callback(new Error('请选择位置信息'));
+ } else if (!value[0] || !value[1]) {
+ callback(new Error('请选择位置信息'));
+ } else {
+ callback();
+ }
+ },
+ trigger: 'change',
+ },
+ ],
+ photos: [
+ {
+ validator: (rule, value, callback) => {
+ if (!this.form.photos || this.form.photos.length === 0) {
+ callback(new Error('请上传工单图片'));
+ } else {
+ callback();
+ }
+ },
+ trigger: 'change',
+ },
+ ],
+ },
departmentUsers: {},
loading: false,
globalCounts: {},
@@ -512,7 +1211,14 @@
dispatchDepartment: '', // 新增：派发部门
dispatchHandler: '', // 新增：派发处理人
dispatchDialogVisible: false, // 新增：派发对话框可见性
-
+ dispatchForm: {
+ department: '',
+ handler: '',
+ }, // 新增：派发表单数据
+ dispatchRules: {
+ department: [{ required: true, message: '请选择部门', trigger: 'change' }],
+ handler: [{ required: true, message: '请选择处理人', trigger: 'change' }],
+ }, // 新增：派发表单验证规则
stepInfos: [], // 新增：存储步骤信息
fixedStatuses: ['2', '0', '3', '4'], // 固定的五个状态
userNameToIdMap: {}, // 新增用户名到ID的映射
@@ -529,7 +1235,6 @@
// 复核弹窗
reCheckDialog: false,
- reCheckData: {}, // 专门用于存储复核数据的对象
treePropsSF: {
label: 'dictValue',
value: 'id',
@@ -542,6 +1247,7 @@
},
created() {
this.inputMapShowDefaultCenter = null;
+
this.loadAMapScripts();
this.fetchDropdownData();
},
@@ -628,7 +1334,134 @@
? this.departmentUsers[this.dispatchForm.department] || []
: [];
},
+ detailTableData() {
+ return [
+ {
+ label: '工单名称',
+ value: this.currentDetail.orderName,
+ editable: this.currentDetail.status === 0,
+ type: 'input',
+ },
+ {
+ label: '关键任务',
+ value: this.currentDetail.keyData,
+ editable: false,
+ },
+ {
+ label: '工单创建人',
+ value: this.currentDetail.creator,
+ editable: false,
+ },
+ {
+ label: '当前状态',
+ value: this.mapStatus(this.currentDetail.status),
+ editable: false,
+ },
+ {
+ label: '事件地址',
+ value: this.currentDetail.address,
+ editable: false,
+ },
+ {
+ label: '工单类型',
+ value: this.currentDetail.type,
+ editable: this.currentDetail.status === 0,
+ type: 'select',
+ options: this.types,
+ },
+ {
+ label: '关联算法',
+ value: this.currentDetail.aiType,
+ editable: false,
+ },
+ {
+ label: '发起单位',
+ value: this.currentDetail.department,
+ editable: false,
+ },
+ {
+ label: '发起任务时间',
+ value: this.currentDetail.startTime,
+ editable: false,
+ },
+ {
+ label: '工单内容',
+ value: this.currentDetail.content,
+ editable: this.currentDetail.status === 0,
+ type: 'textarea',
+ },
+ ];
+ },
+ detailFields() {
+ return [
+ {
+ label: '工单名称',
+ value: this.currentDetail.orderName,
+ editable: this.currentDetail.status === 0,
+ type: 'input',
+ },
+ { label: '关键任务', value: this.currentDetail.keyData, editable: false },
+ { label: '工单创建人', value: this.currentDetail.creator, editable: false },
+ { label: '当前状态', value: this.mapStatus(this.currentDetail.status), editable: false },
+ { label: '事件地址', value: this.currentDetail.address, editable: false },
+ {
+ label: '工单类型',
+ value: this.currentDetail.type,
+ editable: this.currentDetail.status === 0,
+ type: 'select',
+ options: this.types,
+ },
+ { label: '关联算法', value: this.currentDetail.aiType, editable: false },
+ { label: '发起单位', value: this.currentDetail.department, editable: false },
+ { label: '发起任务时间', value: this.currentDetail.startTime, editable: false },
+ {
+ label: '工单内容',
+ value: this.currentDetail.content,
+ editable: this.currentDetail.status === 0,
+ type: 'textarea',
+ },
+ ];
+ },
+ formattedDetailFields() {
+ const fields = [
+ { label: '工单名称', value: this.currentDetail.orderName },
+ {
+ label: '工单类型',
+ // 修改这里：使用 types 数组查找对应的 label
+ value:
+ this.types.find(t => t.value === this.currentDetail.type)?.label ||
+ this.currentDetail.type,
+ },
+ { label: '关联任务', value: this.currentDetail.job_name || '/' },
+ { label: '工单创建人', value: this.currentDetail.creator },
+ { label: '当前状态', value: this.mapStatus(this.currentDetail.status) },
+ { label: '事件地址', value: this.currentDetail.address || this.currentDetail.latAndLon }, // 包含经纬度信息
+ {
+ label: '关联算法',
+ value:
+ this.algorithms.find(t => t.value === this.currentDetail.aiType)?.label ||
+ this.currentDetail.aiType,
+ },
+ { label: '发起单位', value: this.currentDetail.department },
+ { label: '发起任务时间', value: this.currentDetail.startTime },
+ { label: '工单内容', value: this.currentDetail.content },
+ ];
+ // 过滤掉值为 '/' 的列
+ const filteredFields = fields.filter(field => field.value !== '/');
+ // 将字段分成两列
+ const formattedFields = [];
+ for (let i = 0; i < filteredFields.length; i += 2) {
+ formattedFields.push({
+ label1: filteredFields[i]?.label || '',
+ value1: filteredFields[i]?.value || (filteredFields[i]?.label ? '暂无数据' : ''),
+ label2: filteredFields[i + 1]?.label || '',
+ value2: filteredFields[i + 1]?.value || (filteredFields[i + 1]?.label ? '暂无数据' : ''),
+ });
+ }
+
+ return formattedFields;
+ },
dynamicFixedStatuses() {
// 直接使用接口返回的 stepInfos
return this.stepInfos.map(step => String(step.status));
@@ -757,40 +1590,36 @@
});
}
},
- // 上一项
- handlePrevItem() {
+ // 左切换
+ leftClick() {
+ if (this.tableData.length === 0) return;
this.currentIndex = Math.max(0, this.currentIndex - 1);
this.updateCurrentDetail();
},
-
- // 下一项
- handleNextItem() {
+ // 右切换
+ rightClick() {
+ if (this.tableData.length === 0) return;
this.currentIndex = Math.min(this.tableData.length - 1, this.currentIndex + 1);
this.updateCurrentDetail();
},
-
// 更新当前详情
- updateCurrentDetail() {
+ updateCurrentDetail() {
this.currentDetail = this.tableData[this.currentIndex];
this.currentDetail.mediaUrl = this.currentDetail.photo_url;
this.currentDetail.updatePhotoUrl = this.currentDetail.update_photo_url;
- this.currentDetail.processingDetail = this.currentDetail.processingDetail;
- this.currentDetail.showQR = false;
- this.currentDetail.latAndLon = _.round(this.currentDetail.location[0], 6) + ',' + _.round(this.currentDetail.location[1], 6);
- this.getStepInfoData(this.currentDetail.orderNumber);
- },
+ this.currentDetail.processingDetail = this.currentDetail.content;
+ this.handleViewDetail(this.currentDetail);
- // 更新当前详情数据
- handleCurrentDetailUpdate(updatedDetail) {
- this.currentDetail = updatedDetail;
+ // 如果使用地图组件，需要更新地图标记
+ this.$nextTick(() => {
+ if (this.$refs.MapContainer && this.currentDetail.location) {
+ this.$refs.MapContainer.initAddEntity('point', this.currentDetail.location);
+ }
+ });
},
-
- // 受理并派发
- handleApproveAndDispatch(detail) {
- this.currentDetail = detail;
- this.dispatchDialogVisible = true;
+ async handleQRCode(val) {
+ val.showQR = !val.showQR;
},
-
async loadAMapScripts() {
try {
const areaCode = this.userInfo.detail.areaCode;
@@ -820,6 +1649,64 @@
this.mapLoaded = true;
} catch (error) {
this.$message.error('地图加载失败，请检查网络或API Key配置');
+ }
+ },
+ async handleBatchApprove() {
+ try {
+ if (this.selections.length === 0) {
+ this.$message.warning('没有选中的工单');
+ return;
+ }
+
+ const currentItem = this.selections[this.currentImageIndex - 1];
+ if (!currentItem) {
+ this.$message.warning('当前工单数据无效');
+ return;
+ }
+
+ await this.$confirm('确认审核通过当前工单?', '提示', {
+ confirmButtonText: '确定',
+ cancelButtonText: '取消',
+ type: 'warning',
+ });
+
+ const data = {
+ id: currentItem.id,
+ status: currentItem.status,
+ isPass: 0,
+ eventNum: currentItem.orderNumber,
+ eventName: currentItem.orderName,
+ };
+
+ const response = await flowEvent(data);
+ if (response.data.code === 0) {
+ this.$message.success('工单审核通过');
+
+ // 创建新的数组而不是修改原数组
+ const newSelections = [...this.selections];
+ newSelections.splice(this.currentImageIndex - 1, 1);
+ this.selections = newSelections;
+
+ // 修正索引并更新图片
+ if (this.selections.length > 0) {
+ if (this.currentImageIndex > this.selections.length) {
+ this.currentImageIndex = this.selections.length;
+ }
+ this.updateCurrentReviewImage();
+ } else {
+ this.reviewDialogVisible = false;
+ this.currentImageIndex = 1;
+ this.currentReviewImage = '';
+ }
+
+ // 刷新表格数据
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '审核失败');
+ }
+ } catch (error) {
+ if (error === 'cancel') return;
+ this.$message.error(error.message || '审核失败，请稍后重试');
}
},
async fetchDropdownData() {
@@ -872,8 +1759,35 @@
this.$message.error('加载下拉框数据失败');
}
},
+ // 工单类型变化时触发
+ handleTypeChange(typeValue) {
+ this.form.algorithm = [];
+ if (!typeValue) {
+ // 未选择类型时清空算法列表
+ this.algorithms2 = [];
+ return;
+ }
- // 获取表格数据
+ const matchedCategory = this.allAlgorithms.find(category => category.dict_key === typeValue);
+
+ if (
+ !matchedCategory ||
+ !matchedCategory.algorithms ||
+ matchedCategory.algorithms.length === 0
+ ) {
+ // 无匹配的算法时清空
+ this.algorithms2 = [];
+ this.$message.info('该工单类型暂无关联算法');
+ return;
+ }
+ this.algorithms2 = matchedCategory.algorithms.map(algo => ({
+ label: algo.dict_value,
+ value: algo.dict_key,
+ dict_key: algo.dict_key,
+ dict_value: algo.dict_value,
+ }));
+ },
+
async fetchTableData() {
if (this.isFetching) return;
this.isFetching = true;
@@ -954,6 +1868,8 @@
job_name: item.job_name || '',
job_create_time: item.job_create_time || '',
isReview: item.is_review, // 添加复核状态字段映射
+
+
};
});
@@ -976,41 +1892,175 @@
}
},
- handleTypeChange(typeValue) {
- // this.form.algorithm = [];
- if (!typeValue) {
- // 未选择类型时清空算法列表
- this.algorithms2 = [];
- this.algorithms3 = [];
- return;
- }
+ async submitForm() {
+ if (this.submitLoading) return; // 防止重复提交
+ this.submitLoading = true;
+ try {
+ // 提交时需要完整验证
+ await this.$refs.form.validate();
- const matchedCategory = this.allAlgorithms.find(category => category.dict_key === typeValue);
+ // 验证位置信息
+ if (!this.form.location || this.form.location.length < 2) {
+ this.$message.warning('请在地图上选择位置');
+ return;
+ }
- if (
- !matchedCategory ||
- !matchedCategory.algorithms ||
- matchedCategory.algorithms.length === 0
- ) {
- // 无匹配的算法时清空
- this.algorithms2 = [];
- this.algorithms3 = [];
- this.$message.info('该工单类型暂无关联算法');
- return;
+ // 修改图片验证逻辑
+ if (!this.form.photos || this.form.photos.length === 0) {
+ this.$message.warning('请上传工单图片');
+ return;
+ }
+
+ let [lng, lat] = this.disposeLocation(true, this.form);
+
+ const submitData = {
+ eventName: this.form.name,
+ content: this.form.content,
+ workType: '1',
+ longitude: lng,
+ latitude: lat,
+ address: this.form.address,
+ workOrderTypeDictKey: this.form.type,
+ aiType: Array.isArray(this.form.algorithm) ? this.form.algorithm : [this.form.algorithm], // 传数组
+ updateUser: this.form.handler,
+ createDept: this.form.department,
+ isDraft: 0,
+ };
+
+ if (this.form.id) {
+ submitData.id = this.form.id;
+ }
+
+ // 修改获取文件的逻辑
+ let file = null;
+ const photoInfo = this.form.photos[0];
+
+ if (photoInfo.raw) {
+ // 如果有新上传的文件，使用新文件
+ file = photoInfo.raw;
+ } else if (photoInfo.existingUrl) {
+ // 如果是已存在的图片，将URL添加到提交数据中
+ submitData.photoUrl = photoInfo.existingUrl;
+ } else {
+ this.$message.warning('图片文件无效，请重新上传');
+ return;
+ }
+
+ const response = await createTicket(submitData, file);
+ if (response.data.code === 0) {
+ this.$message.success('工单创建成功');
+ this.dialogVisible = false;
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '创建失败');
+ }
+ } catch (error) {
+ if (error.message.includes('验证未通过')) {
+ this.$message.warning('请填写完整的工单信息');
+ } else {
+ this.$message.error(error.message || '工单创建失败，请稍后重试');
+ }
+ } finally {
+ this.submitLoading = false;
}
- this.algorithms2 = matchedCategory.algorithms.map(algo => ({
- label: algo.dict_value,
- value: algo.dict_key,
- dict_key: algo.dict_key,
- dict_value: algo.dict_value,
- }));
- this.algorithms3 = matchedCategory.algorithms.map(algo => ({
- label: algo.dict_value,
- value: algo.dict_key,
- dict_key: algo.dict_key,
- dict_value: algo.dict_value,
- }));
},
+
+ async saveDraft() {
+ if (this.draftLoading) return; // 防止重复提交
+ this.draftLoading = true;
+ try {
+ let handlerValue = this.form.handler;
+ if (!handlerValue || handlerValue === '未分配') {
+ handlerValue = undefined;
+ }
+
+ // 验证位置信息
+ if (
+ !this.form.location ||
+ this.form.location.length < 2 ||
+ !this.form.location[0] ||
+ !this.form.location[1]
+ ) {
+ this.$message.warning('请在地图上选择位置');
+ return;
+ }
+
+ let [lng, lat] = this.disposeLocation(true, this.form);
+
+ const submitData = {
+ id: this.form.id,
+ eventName: this.form.name || undefined,
+ content: this.form.content || undefined,
+ workType: '1',
+ longitude: lng,
+ latitude: lat,
+ address: this.form.address || undefined,
+ workOrderTypeDictKey: this.form.type || undefined,
+ aiType:
+ this.form.algorithm && this.form.algorithm.length > 0 ? this.form.algorithm : undefined, // 传数组
+ updateUser: handlerValue,
+ createDept: this.form.department || undefined,
+ isDraft: 1,
+ };
+
+ // 草稿时也至少需要工单名称
+ if (!submitData.eventName) {
+ this.$message.warning('请输入工单名称');
+ return;
+ }
+
+ // 过滤掉所有 undefined 的字段
+ Object.keys(submitData).forEach(
+ key => submitData[key] === undefined && delete submitData[key]
+ );
+
+ let file = null;
+ if (this.form.photos && this.form.photos.length > 0) {
+ file = this.form.photos[0].raw;
+ }
+
+ const response = await createTicket(submitData, file);
+ if (response.data.code === 0) {
+ this.$message.success('草稿保存成功');
+ this.dialogVisible = false;
+ (this.form = {
+ name: '',
+ type: '',
+ department: '',
+ handler: '',
+ algorithm: [], // 关联算法改为数组
+ location: [], // 将存储为[经度, 纬度, 地址]格式
+ address: '',
+ photos: [],
+ content: '', // 新增字段，用于存储后端返回的 content
+ }),
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '保存失败');
+ }
+ } catch (error) {
+ this.$message.error(error.message || '保存草稿失败，请稍后重试');
+ } finally {
+ this.draftLoading = false;
+ }
+ },
+ handleCancel() {
+ this.resetForm();
+ this.dialogVisible = false;
+ },
+ handleLocationChange(val) {
+ let locationValue = val.value;
+ if (locationValue && locationValue.length >= 2) {
+ // 兼容第三项为地址
+ const [lng, lat] = gcj02ToWgs84(locationValue[0], locationValue[1]);
+ this.form.location = [Number(lng), Number(lat), locationValue[2] || ''];
+ this.form.address = locationValue[2] || '';
+ } else {
+ this.form.location = [];
+ this.form.address = '';
+ }
+ },
+
formatDate(date) {
if (!date) return undefined;
const d = new Date(date);
@@ -1126,105 +2176,156 @@
await this.fetchTableData();
},
- handleAdd() {
- this.editFormData = null; // 设置为 null 表示新建模式
+ handleAdd() {
+ this.createoredit = 1;
this.dialogVisible = true;
+ this.mapParams.center = [...this.inputMapShowDefaultCenter];
+ this.form.location = [];
},
+ resetForm() {
+ this.form = {
+ name: '',
+ type: '',
+ department: '',
+ handler: '',
+ algorithm: [], // 关联算法改为数组
+ location: [], // 将存储为[经度, 纬度, 地址]格式
+ address: '',
+ content: '',
+ photos: [],
+ content: '', // 新增字段，用于存储后端返回的 content
+ };
+ if (this.$refs.form) {
+ this.$refs.form.resetFields();
+ }
+ },
-async getStepInfoData(val) {
- try {
- const orderNum = val
- const stepResponse = await getStepInfo(orderNum);
- const steps = Array.isArray(stepResponse.data.data)
- ? stepResponse.data.data
- : stepResponse.data.data?.steps || [];
-
- const finishedStep = steps.find(s => String(s.status) === '4');
- this.totalTime = finishedStep && finishedStep.total_time ? finishedStep.total_time : '';
-
- if (this.activeTab !== 'myTickets') {
- this.stepInfos = steps.map(step => ({
- status: String(step.status),
- name: step.name,
- time: step.time,
- create_time: step.create_time,
- }));
- } else {
- const statusArr = this.workType === 1 ? ['3', '4'] : this.fixedStatuses;
- this.stepInfos = statusArr.map(status => {
- const step = steps.find(s => String(s.status) === String(status));
- return {
- status,
- name: step ? step.name : '',
- time: step ? step.time : null,
- create_time: step ? step.create_time : null,
- };
+ formatLocation(location) {
+ if (!Array.isArray(location)) {
+ return '未知位置';
+ }
+ return `${location[0].toFixed(6)}, ${location[1].toFixed(6)}`;
+ },
+
+ async handleViewDetail(row) {
+ // 找到当前行在tableData中的索引
+ this.currentIndex = this.tableData.findIndex(item => item.id === row.id);
+ // 先设置workType，直接从row读取
+ this.workType = row.work_type !== undefined ? Number(row.work_type) : 0;
+
+ // 重置上传组件的文件列表
+ this.$nextTick(() => {
+ if (this.$refs.MapContainer && this.$refs.MapContainer.initAddEntity) {
+ this.$refs.MapContainer.initAddEntity('point', this.currentDetail.location);
+ }
});
- }
- return true; // 表示成功获取数据
- } catch (error) {
- console.error('获取步骤信息失败:', error);
- // 失败时设置默认步骤信息
- if (this.activeTab === 'myTickets') {
- const statusArr = this.workType === 1 ? ['3', '4'] : this.fixedStatuses;
- this.stepInfos = statusArr.map(status => ({
- status,
- name: status === row.status ? row.handler || '未分配' : '未处理',
- time: status === row.status ? row.startTime || '未知时间' : null,
- }));
- } else {
- this.stepInfos = [];
- }
- return false; // 表示获取数据失败
- }
-},
- async handleViewDetail(row) {
- // 找到当前行在tableData中的索引
- this.currentIndex = this.tableData.findIndex(item => item.id === row.id);
- // 先设置workType，直接从row读取
- this.workType = row.work_type !== undefined ? Number(row.work_type) : 0;
- const detailData = {
- ...row,
- processingDetail: row.processing_details || '',
- mediaUrl: row.photo_url || row.video_url || '',
- updatePhotoUrl: row.update_photo_url || '',
- photos: [],
- job_name: row.job_name || '',
- };
+ const detailData = {
+ ...row,
+ processingDetail: row.processing_details || '',
+ mediaUrl: row.photo_url || row.video_url || '',
+ updatePhotoUrl: row.update_photo_url || '',
+ photos: [],
+ job_name: row.job_name || '', // 新增
+ };
- // 获取步骤信息
- await this.getStepInfoData(row.orderNumber);
- this.currentDetail.status = row.status;
-
- this.currentDetail = {
- ...detailData,
- showQR: false,
- latAndLon: _.round(detailData.location[0], 6) + ',' + _.round(detailData.location[1], 6),
- };
+ let stepArr = [];
+ try {
+ const stepResponse = await getStepInfo(row.orderNumber);
+ const steps = Array.isArray(stepResponse.data.data)
+ ? stepResponse.data.data
+ : stepResponse.data.data?.steps || [];
+ const finishedStep = steps.find(s => String(s.status) === '4');
+ this.totalTime = finishedStep && finishedStep.total_time ? finishedStep.total_time : '';
+ if (this.activeTab !== 'myTickets') {
+ this.stepInfos = steps.map(step => ({
+ status: String(step.status),
+ name: step.name,
+ time: step.time,
+ create_time: step.create_time,
+ }));
+ } else {
+ const statusArr = this.workType === 1 ? ['3', '4'] : this.fixedStatuses;
+ this.stepInfos = statusArr.map(status => {
+ const step = steps.find(s => String(s.status) === String(status));
+ return {
+ status,
+ name: step ? step.name : '',
+ time: step ? step.time : null,
+ create_time: step ? step.create_time : null,
+ };
+ });
+ }
+ this.currentDetail.status = row.status;
+ } catch (error) {
+ if (this.activeTab === 'myTickets') {
+ const statusArr = this.workType === 1 ? ['3', '4'] : this.fixedStatuses;
+ this.stepInfos = statusArr.map(status => ({
+ status,
+ name: status === row.status ? row.handler || '未分配' : '未处理',
+ time: status === row.status ? row.startTime || '未知时间' : null,
+ }));
+ } else {
+ this.stepInfos = [];
+ }
+ }
+ console.log(detailData, 'detailDatadetailDatadetailData');
+ this.currentDetail = {
+ ...detailData,
+ // address: null,
+ showQR: false,
+ latAndLon: _.round(detailData.location[0], 6) + ',' + _.round(detailData.location[1], 6),
+ };
- console.log('this.currentDetail', this.currentDetail);
+ console.log('this.currentDetail', this.currentDetail);
- this.detailVisible = true;
- this.handleTypeChange(this.currentDetail.type);
- // 重置上传组件的文件列表
- this.$nextTick(() => {
- if (this.$refs.MapContainer && this.$refs.MapContainer.initAddEntity) {
- this.$refs.MapContainer.initAddEntity('point', this.currentDetail.location);
- }
- });
-},
- // 详情成功回调
- handleDetailSuccess() {
- this.fetchTableData();
+ this.detailVisible = true;
+ this.handleTypeChange(this.currentDetail.type);
+
+
+ this.$nextTick(() => {
+ if (this.$refs.MapContainer && this.$refs.MapContainer.initAddEntity) {
+ this.$refs.MapContainer.initAddEntity('point', this.currentDetail.location);
+ }
+ });
},
- // 详情错误回调
- handleDetailError(error) {
- console.error('工单操作失败:', error);
+ getStepHandler(status) {
+ const step = this.stepInfos.find(step => step.status === status);
+ return step ? step.name : '';
},
+ getStepTime(status) {
+ const step = this.stepInfos.find(step => step.status === status);
+ // 如果 step 不存在或 step.time 为 0，返回 false
+ return step && step.time && step.time !== '0' ? step.time : false;
+ },
+ getStepCreateTime(status) {
+ const step = this.stepInfos.find(step => step.status === status);
+ return step ? step.create_time : null;
+ },
+ getActiveStep() {
+ // 步骤索引适配
+ const arr = this.stepStatusList;
+ const index = arr.indexOf(String(this.currentDetail.status));
+ return index !== -1 ? index + 2 : 1;
+ },
+
+ openMap() {
+ const areaCode = this.userInfo.detail.areaCode;
+ const subAreaCode = areaCode ? areaCode.substring(0, 6) : '';
+ getAdcodeObj(geoJson, 'adcode', subAreaCode);
+ this.$message.info('地图选址功能暂未实现');
+ },
+
+ handlePreview(file) {
+ this.$message.info(`预览图片：${file.name}`);
+ },
+
+ handleRemove(file) {
+ this.$message.info(`移除图片：${file.name}`);
+ },
refreshChange() {
if (this.isFetching) return;
@@ -1302,21 +2403,287 @@
};
},
+ handleDepartmentChange(deptId) {
+ this.form.handler = '';
+ },
+
+ handleDispatchDepartmentChange(deptId) {
+ this.dispatchForm.handler = ''; // 清空处理人选择
+ },
+
+ // 文件改变时的钩子
+ handleFileChange(file, fileList) {
+ // 保持最新的文件列表
+ this.form.photos = fileList.map(item => ({
+ ...item,
+ existingUrl: item.url && !item.raw ? item.url : null, // 标记已存在的图片URL
+ }));
+ this.currentDetail.photos = this.form.photos;
+ },
+
+ // 文件移除时的钩子
+ handleUploadRemove(file, fileList) {
+ this.form.photos = fileList;
+ this.currentDetail.photos = fileList;
+ },
+
+ // 上传前的验证
+ beforeUpload(file) {
+ const isImage = file.type.includes('image');
+ const isLt5M = file.size / 1024 / 1024 < 5;
+
+ if (!isImage) {
+ this.$message.error('只能上传图片文件!');
+ return false;
+ }
+ if (!isLt5M) {
+ this.$message.error('图片大小不能超过5MB!');
+ return false;
+ }
+ return true;
+ },
+
+ async approveTicket() {
+ if (this.approveLoading) return;
+ this.approveLoading = true;
+ try {
+ const data = {
+ id: this.currentDetail.id,
+ status: this.currentDetail.status,
+ isPass: 0, // 0 表示通过
+ eventNum: this.currentDetail.orderNumber,
+ };
+
+ const file = this.currentDetail.file || null; // 如果没有文件，则为 null
+
+ const response = await flowEvent(data, file);
+ if (response.data.code === 0) {
+ this.$message.success('工单已通过');
+ this.detailVisible = false;
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '操作失败');
+ }
+ } catch (error) {
+ this.$message.error(error.message || '操作失败，请稍后重试');
+ } finally {
+ this.approveLoading = false;
+ }
+ },
+ async rejectTicket() {
+ if (this.rejectLoading) return;
+ this.rejectLoading = true;
+ try {
+ const data = {
+ id: this.currentDetail.id,
+ status: this.currentDetail.status,
+ isPass: 1, // 1 表示不通过
+ };
+
+ const response = await flowEvent(data);
+ if (response.data.code === 0) {
+ this.$message.success('工单未通过');
+ this.detailVisible = false;
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '操作失败');
+ }
+ } catch (error) {
+ this.$message.error(error.message || '操作失败，请稍后重试');
+ } finally {
+ this.rejectLoading = false;
+ }
+ },
+ async submitProcessing() {
+ if (this.currentDetail.status !== 3) {
+ this.$message.warning('只有处理中状态的工单可以提交处理详情');
+ return;
+ }
+
+ try {
+ const data = {
+ id: this.currentDetail.id, // 当前工单 ID
+ status: this.currentDetail.status, // 当前工单状态
+ processing_details: this.currentDetail.processingDetail, // 事件处理详情
+ };
+
+ // 如果有图片，添加 file 参数
+ const file = this.currentDetail.photos?.[0]?.raw || null;
+
+ const response = await flowEvent(data, file);
+ if (response.data.code === 0) {
+ this.$message.success('处理详情提交成功');
+ this.detailVisible = false;
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '提交失败');
+ }
+ } catch (error) {
+ console.error('处理详情提交失败:', error);
+ this.$message.error(error.message || '提交失败，请稍后重试');
+ }
+ },
markAsCompleted() {
this.$message.success('工单已标记为完成');
},
- // 派发成功回调
- handleDispatchSuccess() {
- this.detailVisible = false;
- this.fetchTableData();
+ async completeTicket() {
+ if (this.completeLoading) return;
+ this.completeLoading = true;
+ try {
+ if (!this.currentDetail.processingDetail) {
+ this.$message.warning('请先填写事件处理详情');
+ return;
+ }
+ // 检查图片上传
+ if (!this.currentDetail.photos || this.currentDetail.photos.length === 0) {
+ this.$message.warning('请选择上传图片');
+ this.completeLoading = false;
+ return;
+ }
+
+ const data = {
+ id: this.currentDetail.id,
+ status: this.currentDetail.status,
+ processingDetails: this.currentDetail.processingDetail,
+ eventNum: this.currentDetail.orderNumber,
+ };
+
+ // 如果有上传的图片，添加到请求中
+ const file = this.currentDetail.photos?.[0]?.raw || null;
+
+ const response = await flowEvent(data, file);
+
+ if (response.data.code === 0) {
+ this.$message.success('工单已完成');
+ this.detailVisible = false;
+ this.fetchTableData(); // 刷新列表数据
+ } else {
+ throw new Error(response.data.msg || '操作失败');
+ }
+ } catch (error) {
+ console.error('完成工单失败:', error);
+ this.$message.error(error.message || '操作失败，请稍后重试');
+ } finally {
+ this.completeLoading = false;
+ }
+ },
+ async approveAndDispatch() {
+ if (this.dispatchLoading) return;
+
+ // 添加必填项检查
+ if (!this.currentDetail.orderName || !this.currentDetail.orderName.trim()) {
+ this.$message.warning('请填写工单名称');
+ return;
+ }
+ if (!this.currentDetail.aiType) {
+ this.$message.warning('请选择关联算法');
+ return;
+ }
+ if (!this.currentDetail.content || !this.currentDetail.content.trim()) {
+ this.$message.warning('请填写工单内容');
+ return;
+ }
+
+ // 通过验证后,打开派发对话框
+ this.dispatchDialogVisible = true;
+
+ console.log('受理', this.currentDetail);
+ },
+ hasProcessingBtnPermission() {
+ // undefined 或 false 都返回 false，只有 true 返回 true
+ // console.log('权限检查:', this.permission.tickets_processing_btn)
+ return this.permission && this.permission.tickets_processing_btn === true;
+ },
+ hasProcessedAndOverBtnPermission() {
+ // undefined 或 false 都返回 false，只有 true 返回 true
+ //console.log('权限检查:', this.permission)
+ return this.permission && this.permission.tickets_view_processedAndOver === true;
+ },
+ hasReviewBtnPermission() {
+ // undefined 或 false 都返回 false，只有 true 返回 true
+ // console.log('权限检查:', this.permission)
+ return this.permission && this.permission.tickets_review_btn === true;
},
- // 派发错误回调
- handleDispatchError(error) {
- // 可以在这里处理错误，或者保持空实现
- console.error('派发失败:', error);
- },
+ async submitDispatch() {
+ if (this.dispatchLoading) return;
+ if (!this.currentDetail.orderName || !this.currentDetail.orderName.trim()) {
+ this.$message.warning('请填写工单名称');
+ return;
+ }
+ if (!this.currentDetail.type) {
+ this.$message.warning('请选择工单类型');
+ return;
+ }
+ if (!this.currentDetail.content || !this.currentDetail.content.trim()) {
+ this.$message.warning('请填写工单内容');
+ return;
+ }
+ if (!this.dispatchForm.department) {
+ this.$message.warning('请选择部门');
+ return;
+ }
+ if (!this.dispatchForm.handler) {
+ this.$message.warning('请选择处理人');
+ return;
+ }
+ this.dispatchLoading = true;
+ console.log('派发成功', this.currentDetail);
+ const isValue = this.algorithms.some(item => item.value === this.currentDetail.aiType);
+ let resultValue;
+ if (isValue) {
+ // 如果已经是value，直接使用
+ resultValue = this.currentDetail.aiType;
+ } else {
+ // 否则查找对应的value
+ const matched = this.algorithms.find(
+ item => item.dict_value === this.currentDetail.aiType ||
+ item.label === this.currentDetail.aiType
+ );
+ resultValue = matched ? matched.value : null;
+ }
+
+// console.log('resultValue',resultValue);
+ this.$refs.dispatchForm.validate(async valid => {
+ if (valid) {
+ try {
+ const data = {
+ id: this.currentDetail.id,
+ status: this.currentDetail.status,
+ isPass: 0, // 0 表示通过
+ eventName: this.currentDetail.orderName, // 工单名称
+ eventNum: this.currentDetail.orderNumber,
+ workOrderTypeDictKey: this.currentDetail.type, // 直接使用原始的 dict_key
+ content: this.currentDetail.content, // 使用 content 替代原来的 remark
+ createDept: this.dispatchForm.department, // 派发部门 ID
+ updateUser: this.dispatchForm.handler, // 处理人 ID
+ aiType:resultValue,
+ };
+ console.log('派发', data);
+
+ const file = this.currentDetail.file || null; // 如果没有文件，则为 null
+
+ const response = await flowEvent(data, file);
+ if (response.data.code === 0) {
+ this.$message.success('工单已成功派发');
+ this.dispatchDialogVisible = false;
+ this.detailVisible = false;
+ this.fetchTableData();
+ } else {
+ throw new Error(response.data.msg || '派发失败');
+ }
+ } catch (error) {
+ console.error('派发失败:', error);
+ this.$message.error(error.message || '派发失败，请稍后重试');
+ } finally {
+ this.dispatchLoading = false;
+ }
+ } else {
+ this.dispatchLoading = false;
+ }
+ });
+ },
async finalizeTicket() {
if (this.finalizeLoading) return;
this.finalizeLoading = true;
@@ -1353,24 +2720,122 @@
},
// 添加编辑方法
- // 编辑工单 - 简化方法
handleEdit(row) {
- this.editFormData = row; // 设置编辑数据
+ this.createoredit = 2;
+ console.log('编辑原始数据:', row);
+
+ // 尝试从row.dept_id或通过部门名称查找对应的部门ID
+ let deptId = row.dept_id; // 优先使用原始数据中的dept_id
+
+ // 如果没有dept_id，则通过部门名称查找
+ if (!deptId) {
+ // 输出所有可用的部门数据用于调试
+ console.log('可用部门列表:', this.departments);
+ console.log('当前部门名称:', row.department);
+
+ const deptInfo = this.departments.find(
+ dept => dept.label && dept.label.trim() === row.department.trim()
+ );
+ deptId = deptInfo?.value;
+ }
+
+ // 获取工单类型值 - 从types中找到匹配的值
+ const typeValue =
+ this.types.find(t => t.value === row.type)?.value || row.work_order_type_dict_key;
+ // 获取处理人ID - 使用userNameToIdMap映射
+ const handlerId = this.userNameToIdMap[row.handler] || row.handler;
+
+ console.log('数据映射:', {
+ 部门名称: row.department,
+ 找到的部门ID: deptId,
+ 原始处理人: row.handler,
+ 处理人ID: handlerId,
+ 原始工单类型: row.type,
+ 映射后类型值: typeValue,
+ });
+
+ // 修改算法数组的处理逻辑
+ let algorithmArr = [];
+ if (Array.isArray(row.aiType)) {
+ algorithmArr = row.aiType;
+ } else if (typeof row.aiType === 'string' && row.aiType) {
+ // 首先尝试将字符串按照逗号或顿号分割
+ algorithmArr = row.aiType.split(/[,、]/).map(item => item.trim());
+ }
+
+ // 确保算法值与选项匹配
+ algorithmArr = algorithmArr
+ .map(item => {
+ // 如果是字符串值，尝试找到对应的 dict_key
+ if (typeof item === 'string') {
+ const matchedAlgorithm = this.algorithms.find(
+ algo => algo.dict_value === item || algo.dict_key === item
+ );
+ return matchedAlgorithm ? matchedAlgorithm.dict_key : item;
+ }
+ return item;
+ })
+ .filter(Boolean); // 过滤掉无效值
+
+ console.log('算法处理:', {
+ 原始值: row.aiType,
+ 分割后: algorithmArr,
+ });
+
+ this.form = {
+ id: row.id,
+ name: row.orderName,
+ type: typeValue,
+ department: deptId,
+ handler: handlerId,
+ algorithm: algorithmArr,
+ location:
+ Array.isArray(row.location) && row.location.length >= 2
+ ? [Number(row.location[0]), Number(row.location[1])]
+ : [],
+ address: row.address || '',
+ content: row.content,
+ photos: [],
+ };
+
+ let curLocation = [];
+
+ if (Array.isArray(row.location) && row.location.length >= 2) {
+ let [lng, lat] = this.disposeLocation(false, row);
+
+ curLocation = [lng, lat, row.location[2] || row.address || ''];
+ }
+
+ this.form.location = curLocation;
+ this.form.address = this.form.location[2] || '';
+ // 设置地图中心点
+ if (Array.isArray(this.form.location) && this.form.location.length >= 2) {
+ this.mapParams.center = [Number(this.form.location[0]), Number(this.form.location[1])];
+ } else {
+ this.mapParams.center = [...this.inputMapShowDefaultCenter];
+ }
+ // 如果有图片，添加到表单中
+ if (row.photo_url) {
+ // 创建一个带有必要信息的文件对象
+ this.form.photos = [
+ {
+ name: 'existing-photo.jpg', // 添加默认扩展名
+ url: row.photo_url, // 用于预览的URL
+ status: 'success', // 标记为已上传成功
+ raw: null, // 初始化为null
+ existingUrl: row.photo_url, // 保存原始URL，用于区分是否为已存在的图片
+ },
+ ];
+ }
+
+ // 调试输出
+ console.log('编辑表单数据:', {
+ 原始算法值: row.aiType,
+ 处理后算法值: algorithmArr,
+ 表单数据: this.form,
+ });
+
this.dialogVisible = true;
- },
- // 创建成功回调
- handleCreateSuccess() {
- this.fetchTableData();
- },
-
- // 草稿保存成功回调
- handleDraftSuccess() {
- this.fetchTableData();
- },
-
- // 创建失败回调
- handleCreateError(error) {
- console.error('工单操作失败:', error);
},
// 添加删除方法
@@ -1411,6 +2876,11 @@
// 添加全选方法
handleSelectAll(val) {
this.$refs.avueCrud.toggleSelection(val);
+ },
+
+ // 添加单行选择方法
+ handleSelect(selection, row) {
+ console.log('选中行变化：', selection, row);
},
// 如果需要手动选中某些行
@@ -1674,17 +3144,58 @@
},
// 复核按钮
- reCheck(row) {
+ reCheck(row) {
this.reCheckData = row;
this.reCheckDialog = true;
},
- // 复核成功回调
- handleRecheckSuccess() {
- this.page.currentPage = 1;
- this.fetchTableData();
- this.fetchTabCounts();
+
+ // 复核确认框按钮事件
+ reCheckConfirm(key) {
+ const that = this;
+ if (key == 1) {
+ getReviewById(that.reCheckData.id).then(res => {
+ that.reCheckDialog = false;
+ that.page.currentPage = 1;
+ that.fetchTableData();
+ that.fetchTabCounts();
+ });
+ } else {
+ const loading = ElLoading.service({
+ lock: true,
+ text: '复核任务创建中……',
+ background: 'rgba(0, 0, 0, 0.7)',
+ });
+
+ function closeConfirm() {
+ that.reCheckDialog = false;
+ that.page.currentPage = 1;
+ that.fetchTableData();
+ that.fetchTabCounts();
+ loading.close();
+ }
+
+ // 获取时间的接口
+ getCreateEventJob(that.reCheckData.id)
+ .then(res => {
+ ElMessageBox.confirm(`预计复核执行时间为${res.data.data}`, '提示', {
+ confirmButtonText: '确定',
+ showCancelButton: false, // 关键配置
+ closeOnClickModal: false,
+ closeOnPressEscape: false,
+ type: 'warning',
+ })
+ .then(() => {
+ closeConfirm();
+ })
+ .catch(() => {
+ closeConfirm();
+ });
+ })
+ .catch(() => {
+ closeConfirm();
+ });
+ }
},
-
// 导出工单报表
exportTheTick(row){
const params = {
@@ -1709,6 +3220,14 @@
};
</script>
<style lang="scss">
+.custom-dialog {
+ max-height: 96vh;
+
+ .el-dialog__body {
+ border-top: 0.1rem solid #f0f0f0;
+ }
+}
+
.custom-qrcode-popover {
min-width: 160px !important;
min-height: 140px !important;
@@ -2258,7 +3777,22 @@
word-break: break-word;
}
+.readonly-processing-detail {
+ background-color: #f5f7fa;
+ padding: 12px;
+ border-radius: 4px;
+ min-height: 30px;
+ color: #606266;
+ line-height: 1.5;
+ display: block;
+ text-align: left;
+ margin-bottom: 5px;
+ &:first-child {
+ font-weight: bold;
+ margin-bottom: 4px;
+ }
+}
// 添加删除按钮样式
.danger-button {
--
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