From fd57a072cb58d7a4ff8a142e2585979a4c584b6b Mon Sep 17 00:00:00 2001
From: zhongrj <646384940@qq.com>
Date: Wed, 09 Aug 2023 17:58:34 +0800
Subject: [PATCH] 智能外呼统计修改(可以按日期返回统计查询),外呼详情查询修改
---
skjcmanager/skjcmanager-service/skjcmanager-sm/src/main/java/cn/gistack/sm/intelligentCall/service/impl/CallServiceImpl.java | 205 +++++++++++++++++++++++++++++++++++++++++++++++++-
1 files changed, 199 insertions(+), 6 deletions(-)
diff --git a/skjcmanager/skjcmanager-service/skjcmanager-sm/src/main/java/cn/gistack/sm/intelligentCall/service/impl/CallServiceImpl.java b/skjcmanager/skjcmanager-service/skjcmanager-sm/src/main/java/cn/gistack/sm/intelligentCall/service/impl/CallServiceImpl.java
index 8a6d156..070728b 100644
--- a/skjcmanager/skjcmanager-service/skjcmanager-sm/src/main/java/cn/gistack/sm/intelligentCall/service/impl/CallServiceImpl.java
+++ b/skjcmanager/skjcmanager-service/skjcmanager-sm/src/main/java/cn/gistack/sm/intelligentCall/service/impl/CallServiceImpl.java
@@ -97,7 +97,7 @@
LocalDateTime now = LocalDateTime.now();
String timestamp = now.format(DateTimeFormatter.ofPattern("yyyy-MM-dd HH:mm:ss SSS"));
String transId = generateTransId(now);
- String taskName = now.format(DateTimeFormatter.ofPattern("yyyy年MM月dd日HH:mm:ss")) + "智能外呼";;
+ String taskName = now.format(DateTimeFormatter.ofPattern("yyyy年MM月dd日HH:mm:ss")) + "智能外呼";
if(null!= map.get("taskName") && !map.get("taskName").equals("")){
taskName = map.get("taskName").toString();
}
@@ -151,6 +151,91 @@
list.add(success.toString());
// 返回
return list;
+ }
+
+ /**
+ * 创建告警外呼任务
+ * @param map
+ * @return
+ */
+ @Override
+ public List<String> createOutCallTaskByAlarm(Map<String, Object> map) {
+ List<Map<String, String>> params = (List<Map<String, String>>) map.get("list");
+ JSONArray arr = getCalleeInfoAlarm(params,(List<String>) map.get("titles"));
+ String requestUrl = url + CREATE_TASK_URL;
+ LocalDateTime now = LocalDateTime.now();
+ String timestamp = now.format(DateTimeFormatter.ofPattern("yyyy-MM-dd HH:mm:ss SSS"));
+ String transId = generateTransId(now);
+ String taskName = now.format(DateTimeFormatter.ofPattern("yyyy年MM月dd日HH:mm:ss")) + "智能外呼";
+ if(null!= map.get("taskName") && !map.get("taskName").equals("")){
+ taskName = map.get("taskName").toString();
+ }
+ String[] numbers = StringUtils.split(callingNumbers,",");
+ String taskScheduleTime = LocalDateTime.now().plusHours(1).format(DateTimeFormatter.ofPattern("yyyy-MM-dd HH:mm:ss"));
+ if (null!=map.get("taskScheduleTime") && !map.get("taskScheduleTime").equals("")){
+ taskScheduleTime = map.get("taskScheduleTime").toString();
+ }
+ String scenesIds = scenesId;
+ if (null!=map.get("scenesId") && !map.get("scenesId").equals("")){
+ scenesIds = map.get("scenesId").toString();
+ }
+ HttpHeaders httpHeaders = new HttpHeaders();
+ httpHeaders.add("Content-Type", CONTENT_TYPE);
+ httpHeaders.add("Accept", ACCEPT_TYPE);
+ httpHeaders.add("Accept-Encoding", ACCEPT_ENCODING);
+ JSONObject paramJson = new JSONObject();
+ paramJson.put("taskName", taskName);
+ paramJson.put("scenesId", scenesIds);
+ paramJson.put("callingNumbers", numbers);
+ paramJson.put("taskScheduleTime", taskScheduleTime);
+ paramJson.put("calleeData", arr);
+ paramJson.put("empId", empId);
+ String token = getToken(appId, timestamp, transId, appSecret, paramJson.toJSONString());
+ JSONObject headerJson = new JSONObject();
+ headerJson.put("appId", appId);
+ headerJson.put("timestamp", timestamp);
+ headerJson.put("transId", transId);
+ headerJson.put("token", token);
+ JSONObject bodyJson = new JSONObject();
+ bodyJson.put("head", headerJson);
+ bodyJson.put("body", paramJson);
+ HttpEntity<String> stringHttpEntity = new HttpEntity<>(bodyJson.toJSONString(), httpHeaders);
+ log.info("创建超汛限智能外呼任务请求参数:{}", bodyJson.toJSONString());
+ ResponseEntity<String> response = restTemplate.postForEntity(requestUrl, stringHttpEntity, String.class);
+ log.info("创建外呼任务请求结果:{}", response.getBody());
+ if (response.getStatusCode() != HttpStatus.OK) {
+ log.error("创建智能外呼任务失败:{}", response.getStatusCode());
+ }
+ JSONObject jsonObject = JSON.parseObject(response.getBody());
+ Boolean success = jsonObject.getBoolean("success");
+ String taskId = "";
+ if (success){
+ //通过任务名称查询taskId
+ taskId = callTaskMapper.getTaskIdByTaskName(taskName);
+ }
+ List<String> list = new ArrayList<>();
+ list.add(response.getBody());
+ list.add(taskId);
+ list.add(success.toString());
+ // 返回
+ return list;
+ }
+
+ /**
+ * 外呼动态数据封装
+ * @param params
+ * @return
+ */
+ private JSONArray getCalleeInfoAlarm(List<Map<String, String>> params,List<String> titles) {
+ JSONArray arr = new JSONArray();
+ params.forEach(map -> {
+ JSONObject json = new JSONObject();
+ for (String title : titles) {
+ json.put(title, map.get(title));
+ }
+ arr.add(json);
+ });
+ return arr;
}
/**
@@ -392,21 +477,21 @@
Integer totalCalleeNumberCount = 0;
Integer totalConnectionCount = 0;
Integer totalThreeNoConnectCount = 0;
- Integer totalTwoNoConnectCount = 0;
+// Integer totalTwoNoConnectCount = 0;
Integer totalRefuseConnectCount = 0;
// 遍历
for (CallTaskStatistic taskStatistic : callTaskStatistics) {
totalCalleeNumberCount += Integer.parseInt(taskStatistic.getCalleeNumberCount());
totalConnectionCount += Integer.parseInt(taskStatistic.getConnectionCount());
totalThreeNoConnectCount += taskStatistic.getThreeNoConnectCount();
- totalTwoNoConnectCount += taskStatistic.getTwoNoConnectCount();
+// totalTwoNoConnectCount += taskStatistic.getTwoNoConnectCount();
totalRefuseConnectCount += taskStatistic.getRefuseConnectCount();
}
// 设置数据
callTaskStatistic.setCalleeNumberCount(totalCalleeNumberCount.toString());
callTaskStatistic.setConnectionCount(totalConnectionCount.toString());
callTaskStatistic.setThreeNoConnectCount(totalThreeNoConnectCount);
- callTaskStatistic.setTwoNoConnectCount(totalTwoNoConnectCount);
+// callTaskStatistic.setTwoNoConnectCount(totalTwoNoConnectCount);
callTaskStatistic.setRefuseConnectCount(totalRefuseConnectCount);
callTaskStatistic.setCreateTime(callTaskStatistics.get(0).getCreateTime());
// 查询当前行政区名称
@@ -540,6 +625,7 @@
Integer connectCount = Integer.parseInt(taskStatistic.getConnectionCount()) + Integer.parseInt(statistic.getConnectionCount());
taskStatistic.setCalleeNumberCount(count.toString());
taskStatistic.setConnectionCount(connectCount.toString());
+ taskStatistic.setThreeNoConnectCount(taskStatistic.getThreeNoConnectCount() + statistic.getThreeNoConnectCount());
taskStatistic.setRefuseConnectCount(taskStatistic.getRefuseConnectCount() + statistic.getRefuseConnectCount());
// 计算比例
if (connectCount==0){
@@ -581,7 +667,46 @@
*/
@Override
public Object getOutgoingStatisticByArea(CallTaskStatistic callTaskStatistic) {
- return callTaskMapper.getOutgoingStatisticByArea(callTaskStatistic);
+ if (null==callTaskStatistic.getCreateTime() || callTaskStatistic.getCreateTime().equals("")){
+ long l = System.currentTimeMillis();
+ // 设置当前时间的前一天
+ callTaskStatistic.setCreateTime(new SimpleDateFormat("yyyy-MM-dd").format(new Date(l - 60*60*24*1000)));
+ }
+ if (null==callTaskStatistic.getStartTime() || callTaskStatistic.getStartTime().equals("")){
+ long l = System.currentTimeMillis();
+ String format = new SimpleDateFormat("yyyy-MM-dd").format(new Date(l - 60 * 60 * 24 * 1000));
+ // 设置当前时间的前一天
+ callTaskStatistic.setStartTime(format);
+ callTaskStatistic.setEndTime(format);
+ }
+ ThreadPoolExecutor executor = myThreadPoolConfig.threadPoolExecutor();
+ callTaskStatistic.setIsPage(1);
+ // 异步查询当前天日常呼叫(3次)统计数据
+ CompletableFuture<List<CallTaskStatistic>> callTaskStatisticCompletableFuture = getListCompletableFuture(null, callTaskStatistic, executor);
+ // 查询当前天除去日常呼叫外的统计数据
+ CompletableFuture<List<CallTaskStatistic>> notCallConnect = getListCompletableFuture(callTaskStatistic,executor);
+ //等待所有任务执行完成
+ try {
+ CompletableFuture.allOf(callTaskStatisticCompletableFuture,notCallConnect).get();
+ // 数据处理
+ List<CallTaskStatistic> callTaskStatistics = getCallTaskStatistics(callTaskStatisticCompletableFuture,null,null,null, notCallConnect,callTaskStatistic);
+ // 取当前行政区总数据
+// List<CallTaskStatistic> totalList = getTotalCallTaskStatistics(callTaskStatistics,callTaskStatistic);
+ List<CallTaskStatistic> totalList = new ArrayList<>();
+ // 排序
+ callTaskStatistics = getCallTaskStatisticsByOrder(callTaskStatistic, callTaskStatistics);
+ // 合并数据
+ totalList.addAll(callTaskStatistics);
+ // 返回数据
+ return totalList;
+ } catch (InterruptedException e) {
+ e.printStackTrace();
+ } catch (ExecutionException e) {
+ e.printStackTrace();
+ }
+ // 返回
+ return null;
+// return callTaskMapper.getOutgoingStatisticByArea(callTaskStatistic);
}
/**
@@ -636,6 +761,28 @@
}
/**
+ * 根据条件自动创建外呼任务--一直未接通,一直未呼叫的水库
+ * @param params
+ * @return
+ */
+ @Override
+ public List<String> createCallTaskByParamByNotCall(Map<String, Object> params) {
+ // 常规任务,每天上午11点打150人,下午2点打11点未接人员,下午5点打下午2点未接通人员
+ String redisOneKey = bladeRedis.get(CallConstant.call_task_key);
+ if (null==redisOneKey){
+ List<String> stringList = everydayCallByNotCall(params);
+ // 取出数据进行设置 taskId
+ bladeRedis.setEx(CallConstant.call_task_key,stringList.get(1)+","+1,6*60*60L);
+ // 异步保存日常关联呼叫任务信息
+ asyncCallService.saveDailyCallTask(stringList.get(1),1);
+ // 响应
+ return stringList;
+ }else {
+ return createEverydayAfter(redisOneKey);
+ }
+ }
+
+ /**
* 日常外呼任务未接通的继续拨打
* @param redisOneKey 取值为上一次外呼的任务id
* @return
@@ -675,6 +822,36 @@
}
// 返回
return stringList;
+ }
+
+ /**
+ * 日常外呼任务创建--从未接通和从未呼叫的水库
+ * @param params
+ * @return
+ */
+ private List<String> everydayCallByNotCall(Map<String, Object> params) {
+ // 查询从未接通和从未呼叫的水库
+ List<Scene> totalList = callTaskMapper.getNotCallOrCallNotConnect();
+ // 取出随机的150人
+ Set<Scene> taskRandomList = new HashSet<>();
+ Integer personNumber = 150;
+ Random random = new Random();
+ for (int i = 0; i < totalList.size(); i++) {
+ // 获取随机数作为下标索引
+ int num = random.nextInt(totalList.size());
+ // 保存到 hashSet ,保证唯一
+ taskRandomList.add(totalList.get(num));
+ // 数量达到预期设定退出循环
+ if (taskRandomList.size() == personNumber) {
+ break;
+ }
+ }
+ //4. 传入调度时间和随机得到的人员信息进行任务的创建并返回
+ params.put("list",setForListMap(taskRandomList));
+ // 调度时间处理
+ params.put("taskScheduleTime",new SimpleDateFormat("yyyy-MM-dd").format(new Date())+ " " +params.get("taskScheduleTime") + ":00");
+ // 创建任务并返回结果
+ return createTask(params);
}
/**
@@ -837,7 +1014,7 @@
}
/**
- * 将 jsonArray 取出手机号得到新的集合
+ * 将 jsonArray 取出手机号得到新的集合--超汛限场景
* @param jsonArray
* @return
*/
@@ -980,4 +1157,20 @@
// 返回
return page.setRecords(callNotConnectResultList);
}
+
+ /**
+ * 详情导出临时接口
+ * @param callTaskResult
+ * @param page
+ * @return
+ */
+ @Override
+ public Object getCallResultListTemp(IPage<CallTaskResultVO> page, CallTaskResultVO callTaskResult) {
+ List<String> list = new ArrayList<>();
+ if (null!=callTaskResult.getIds() && !callTaskResult.getIds().equals("")){
+ list = Arrays.asList(callTaskResult.getIds().split(","));
+ }
+ // 不分页
+ return callTaskMapper.getCallResultListTemp(null,callTaskResult,list);
+ }
}
--
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