/*
 *      Copyright (c) 2018-2028, Chill Zhuang All rights reserved.
 *
 *  Redistribution and use in source and binary forms, with or without
 *  modification, are permitted provided that the following conditions are met:
 *
 *  Redistributions of source code must retain the above copyright notice,
 *  this list of conditions and the following disclaimer.
 *  Redistributions in binary form must reproduce the above copyright
 *  notice, this list of conditions and the following disclaimer in the
 *  documentation and/or other materials provided with the distribution.
 *  Neither the name of the dreamlu.net developer nor the names of its
 *  contributors may be used to endorse or promote products derived from
 *  this software without specific prior written permission.
 *  Author: Chill 庄骞 (smallchill@163.com)
 */
package org.springblade.modules.eCallEventTwo.entity;

import com.baomidou.mybatisplus.annotation.*;
import com.fasterxml.jackson.annotation.JsonFormat;
import lombok.Data;
import io.swagger.annotations.ApiModel;
import io.swagger.annotations.ApiModelProperty;
import lombok.EqualsAndHashCode;
import org.springblade.core.tenant.mp.TenantEntity;
import org.springframework.format.annotation.DateTimeFormat;

import java.math.BigDecimal;
import java.util.Date;

/**
 * 工单 实体类
 *
 * @author BladeX
 * @since 2024-05-15
 */
@Data
@TableName("jczz_e_call_event_two")
@ApiModel(value = "ECallEventTwo对象", description = "工单")
public class ECallEventTwoEntity   {
	private static final long serialVersionUID = 1L;

	/** 工单ID */
	@ApiModelProperty(value = "主键ID", example = "")
	@TableId(value = "order_id", type = IdType.ASSIGN_ID)
	private Long orderId;

	/** 工单号/话务单号 */
	@ApiModelProperty(value = "工单号/话务单号", example = "")
	@TableField("order_code")
	private String orderCode;

	/** 诉求来源（0热线 1公安110 2微信 3微博） */
	@ApiModelProperty(value = "诉求来源（0热线 1公安110 2微信 3微博）", example = "")
	@TableField("issue_origin")
	private String issueOrigin;

	/** 诉求主题 */
	@ApiModelProperty(value = "诉求主题", example = "")
	@TableField("issue_title")
	private String issueTitle;

	/** 诉求内容 */
	@ApiModelProperty(value = "诉求内容", example = "")
	@TableField("issue_content")
	private String issueContent;

	/** 诉求用户类别（0个人 1企业） */
	@ApiModelProperty(value = "诉求用户类别（0个人 1企业）", example = "")
	@TableField("applicant_type")
	private String applicantType;

	/** 诉求人姓名 */
	@ApiModelProperty(value = "诉求人姓名", example = "")
	@TableField("applicant_name")
	private String applicantName;

	/** 诉求人性别（0男 1女） */
	@ApiModelProperty(value = "诉求人性别（0男 1女）", example = "")
	@TableField("applicant_gender")
	private String applicantGender;

	/** 诉求人住址 */
	@ApiModelProperty(value = "诉求人住址", example = "")
	@TableField("applicant_homeaddr")
	private String applicantHomeaddr;

	/** 现场联系电话 */
	@ApiModelProperty(value = "现场联系电话", example = "")
	@TableField("applicant_phone")
	private String applicantPhone;

	/** 网格 */
	@ApiModelProperty(value = "网格", example = "")
	@TableField("applicant_grid")
	private String applicantGrid;

	/** 诉求人行政区划 */
	@ApiModelProperty(value = "诉求人行政区划", example = "")
	@TableField("applicant_district")
	private String applicantDistrict;

	/** 事发地址 */
	@ApiModelProperty(value = "事发地址", example = "")
	@TableField("scene_addr")
	private String sceneAddr;

	/** 事发地址网格 */
	@ApiModelProperty(value = "事发地址网格", example = "")
	@TableField("scene_addr_grid")
	private String sceneAddrGrid;

	/** 事发所属行政区划 */
	@ApiModelProperty(value = "事发所属行政区划", example = "")
	@TableField("scene_district")
	private String sceneDistrict;

	/** 事发场所 */
	@ApiModelProperty(value = "事发场所", example = "")
	@TableField("scene_place")
	private String scenePlace;

	/** 事发地点-经度 */
	@ApiModelProperty(value = "事发地点-经度", example = "")
	@TableField("scene_geo_lat")
	private BigDecimal sceneGeoLat;

	/** 事发地点-维度 */
	@ApiModelProperty(value = "事发地点-维度", example = "")
	@TableField("scene_geo_lng")
	private BigDecimal sceneGeoLng;

	/** 是否保密 */
	@ApiModelProperty(value = "是否保密", example = "")
	@TableField("is_secret")
	private String isSecret;

	/** 是否重复 */
	@ApiModelProperty(value = "是否重复", example = "")
	@TableField("is_repeat")
	private String isRepeat;

	/** 诉求类别（咨询、投诉、求助、举报、建议） */
	@ApiModelProperty(value = "诉求类别（咨询、投诉、求助、举报、建议）", example = "")
	@TableField("issue_type")
	private String issueType;

	/** 归口类型-多级 */
	@ApiModelProperty(value = "归口类型-多级", example = "")
	@TableField("issue_clazz")
	private String issueClazz;

	/** 紧急程度（一般、即办） */
	@ApiModelProperty(value = "紧急程度（一般、即办）", example = "")
	@TableField("issue_level")
	private String issueLevel;

	/** 办理时限（分钟） */
	@ApiModelProperty(value = "办理时限（分钟）", example = "")
	@TableField("deadline")
	private Integer deadline;

	/** 关联工单ID */
	@ApiModelProperty(value = "关联工单ID", example = "")
	@TableField("link_orders")
	private String linkOrders;

	/** 关联工单号 */
	@ApiModelProperty(value = "关联工单号", example = "")
	@TableField("link_orders_code")
	private String linkOrdersCode;

	/** 知识引用 */
	@ApiModelProperty(value = "知识引用", example = "")
	@TableField("wiki_ref")
	private String wikiRef;

	/** 受理单位 */
	@ApiModelProperty(value = "受理单位", example = "")
	@TableField("acpt_org_code")
	private String acptOrgCode;

	/** 受理单位 */
	@ApiModelProperty(value = "受理单位", example = "")
	@TableField("acpt_org_name")
	private String acptOrgName;

	/** 处办方式 */
	@ApiModelProperty(value = "处办方式", example = "")
	@TableField("handle_way")
	private String handleWay;

	/** 外部处办方式 */
	@ApiModelProperty(value = "外部处办方式", example = "")
	@TableField("external_handle_way")
	private String externalHandleWay;

	/** 直接答复内容 */
	@ApiModelProperty(value = "直接答复内容", example = "")
	@TableField("direct_feed")
	private String directFeed;

	/** 直接答复人员 */
	@ApiModelProperty(value = "直接答复人员", example = "")
	@TableField("direct_feed_handler")
	private String directFeedHandler;

	/** 直接答复时间 */
	@ApiModelProperty(value = "直接答复时间", example = "")
	@JsonFormat(pattern = "yyyy-MM-dd", timezone = "GMT+8")
	@TableField("direct_feed_time")
	private Date directFeedTime;

	/** 工单附件 */
	@ApiModelProperty(value = "工单附件", example = "")
	@TableField("images")
	private String images;

	/** 工单状态（0受理 1处理中 2已归档） */
	@ApiModelProperty(value = "工单状态（0受理 1处理中 2已归档）", example = "")
	@TableField("status")
	private String status;

	/** 交办标签（N未交办 Y已交办 R已退回） */
	@ApiModelProperty(value = "交办标签（N未交办 Y已交办 R已退回）", example = "")
	@TableField("tag_apply")
	private String tagApply;

	/** 已延期（Y/N） */
	@ApiModelProperty(value = "已延期（Y/N）", example = "")
	@TableField("tag_delay")
	private String tagDelay;

	/** 已反馈（Y/N） */
	@ApiModelProperty(value = "已反馈（Y/N）", example = "")
	@TableField("tag_doing")
	private String tagDoing;

	/** 已答复（Y/N） */
	@ApiModelProperty(value = "已答复（Y/N）", example = "")
	@TableField("tag_resp")
	private String tagResp;

	/** 已办结（Y/N） */
	@ApiModelProperty(value = "已办结（Y/N）", example = "")
	@TableField("tag_done")
	private String tagDone;

	/** 已回访（Y/N） */
	@ApiModelProperty(value = "已回访（Y/N）", example = "")
	@TableField("tag_check")
	private String tagCheck;

	/** 已电话回访（Y/N） */
	@ApiModelProperty(value = "已电话回访（Y/N）", example = "")
	@TableField("tag_chk_tel")
	private String tagChkTel;

	/** 核实/督办（N1/N2） */
	@ApiModelProperty(value = "核实/督办（N1/N2）", example = "")
	@TableField("tag_redo")
	private String tagRedo;

	@ApiModelProperty(value = "创建人", example = "")
	@TableField("create_user_id")
	private Long createUserId;

	@JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
	@TableField(value = "create_time",fill = FieldFill.INSERT)
	private Date createTime;

	@JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
	@TableField(value = "update_time",fill = FieldFill.UPDATE)
	private Date updateTime;

}